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WhatsApp Integration

Using WhatsApp has long become an integral part of interpersonal communication, and the majority of the public uses it as a primary means of communication.

Similarly, its business version is increasingly dominating the fields of customer service, support, and sales. It now allows organizations to provide their customers with an innovative, efficient, and personalized service experience, significantly strengthening customer loyalty to the organization and its brands.

The system, with an official WhatsApp account verified by Facebook, enables your business and all its representatives to receive inquiries from customers and prospects through a bot available 24/7.

The WhatsApp system integrated with RapidOne provides your business with many advanced capabilities such as:

  • Managing agents and users within the organization in one system, with the ability to divide them into departments.

  • Automatic logging of chat conversations directly into the customer’s profile at the end of a WhatsApp chat.

  • Sending WhatsApp messages to clients with their scheduled appointment details.

  • Sending automatic WhatsApp reminders for appointments and requesting confirmation of attendance.

  • Creating automated processes for sending messages to prospects via WhatsApp.

  • Sending online forms for clients to fill out and sign via WhatsApp.

  • Sending digitally signed invoices via WhatsApp.

And more.

Official WhatsApp with full integration into the system

Business communication management through an official and verified WhatsApp, fully integrated with RapidOne. All messages are automatically documented in the client file, ensuring no information is lost.

Smart automation to save time

Creating advanced bots for immediate responses, sending automatic reminders, appointment confirmations, forms for coordination, and payments – all happens intelligently without manual intervention.

Customer service and sales in one place

A central interface for managing all WhatsApp inquiries, including tagging inquiries, lead management, and improving customer experience with fast, personalized, and efficient communication.

The best software company in Israel, without a doubt. A dedicated, available, and professional team with a true understanding of the client's needs, full of wisdom, intelligence, and most importantly, heart.

Ben Or

Excellent software – very user-friendly both for managing calendars and for handling forms and patient tracking. In addition, I must mention that the technical support is amazing – there is a quick response to all questions, and they always provide solutions. Highly recommended!

Dr. Gal Michaeli-Geller

In the past decade, Rapid has been by my side every step of the way in my professional development. It is a very comprehensive software that provides me with all the tools I need to manage my clinic, from a lead management module, telephony, before-and-after image display, medical record management, business statistics, and of course, unified billing.

Dr. Shein

RapidOne is a cloud-based software that outperforms its competitors in many aspects (based on my experience). The software provides an excellent solution for almost everything a business needs: CRM for lead management, an excellent calendar for appointment scheduling, and of course, accounting management.

Michal Levin
Manager in the healthcare field

This is currently the most advanced software in Israel in Hebrew for managing a doctor's office. I switched to using the RapidOne system three years ago. The transition was relatively smooth and simple. I received a lot of support from the company both during the transition to the software and in the years that followed.

Eran Bar Meir

After reviewing several software options that we realized couldn’t meet all of our needs, we found Rapid. We are now, thank God, using Rapid for several businesses. It’s an excellent software that meets almost every requirement for our business—both for the practitioners and for office services, accounting, and more. Unlike other software we've seen, which are focused on a single business type (such as for practitioners only), Rapid is versatile and suitable for both practitioners and office management at the same time.

Oshrat Eldary

I would like to praise the professional and excellent work of the technical support team at Rapid, and especially the dedicated care and incredibly friendly attitude of the company employee, Slava.Beyond his unwavering professionalism, Slava brings patience, attentiveness, creative thinking, care, a genuine desire to help, and a big heart. Thank you and much appreciation for a wonderful service experience.

Eti Raz
Manager at "Harmony Center"

We are a private clinic that recently joined as a new client of RapidOne and would like to praise the excellent and efficient software, as well as the polite and fast service provided by the customer service, sales, and support departments who assisted us during the implementation and adaptation process. The training on the software was professional and patient. Thank you ❤️

Dr. Dayan Yosef

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