Shidurit
Professional human response – full availability for your customers
In the world of healthcare, availability is key to quality service.
The human response service from Shidurit ensures that your clients receive professional, fast, and personal responses – even when you’re unavailable.
The skilled team handles each call according to your protocols, ensuring that information is passed on in an organized manner without any missed details.
Full integration with RapidOne allows you to receive direct updates to the system, ensuring that every inquiry is logged and added to the client file.
The service includes appointment management, collecting patient details, and directing calls according to the type of inquiry – ensuring your clients receive the best service at all times.
The service is tailored to each clinic or medical center, with the ability to create unique call scripts, manage messages, and transfer critical inquiries in real time. This way, you can provide personalized and organized service while saving time and resources.
Availability around the clock
Professional human answering service for all incoming calls, with personal and precise handling according to your instructions – even outside of business hours.
Direct integration with RapidOne
Every inquiry is automatically recorded in the client’s file, with the ability to schedule appointments, collect details, and send messages to the treatment team.
Full customization
Creating unique conversation scripts, managing response priorities, and forwarding urgent calls in real time – according to your needs.
