{"id":3586,"date":"2025-01-06T17:38:08","date_gmt":"2025-01-06T15:38:08","guid":{"rendered":"https:\/\/www.rapid-image.com\/doctor-levinger-project\/"},"modified":"2025-06-24T16:29:12","modified_gmt":"2025-06-24T13:29:12","slug":"doctor-levinger-project","status":"publish","type":"post","link":"https:\/\/www.rapid-image.com\/en\/doctor-levinger-project\/","title":{"rendered":"Project of the month \u2013 Eyes \u2013 Dr. Levinger Medical Center \u2013 National Network of Specialist Clinics"},"content":{"rendered":"<p>In January, we completed a very interesting project together with the Eyes network.<\/p>\n<p>The Eyes network specializes in laser eye surgery and surgical eye procedures.<\/p>\n<p>The network has 4 branches, a central customer service center, and dozens of computer stations.<\/p>\n<p>As part of the project, we replaced the two systems the network had been using until then with RapidMed Pro software: Ordan\u2019s Clinic Software and UMS\u2019s Followup Software.<\/p>\n<p>The switch to a single integrated system saved the need for problematic interfaces and allowed for uniform and easy-to-maintain databases.<\/p>\n<p>In addition to replacing the systems, the network&#8217;s database was also changed from Oracle to MS SQL Server 2008.<\/p>\n<p>The project included:<\/p>\n<ol>\n<li>Replacing the administrative tools in the network \u2013 appointment scheduling, billing.<\/li>\n<li>Upgrading the marketing and customer service system \u2013 customer inquiry tracking system, managing and capturing internet leads automatically.<\/li>\n<li>Plasma screen module to track call center performance.<\/li>\n<li>Development of a new eye module, the most advanced of its kind in the country \u2013 including integration with devices.<\/li>\n<li>Interfaces with the network\u2019s SAP system.<\/li>\n<li>Interfaces with the BRIO INTELLIGENCE system for generating reports and business intelligence.<\/li>\n<li>Development of Excel reports pulling real-time data from the system\u2019s databases.<\/li>\n<li>Training for all staff across the different branches \u2013 the training took place in John Bryce\u2019s training classrooms, including self-practice and exams.<\/li>\n<li>Ongoing customer support during the initial work phase \u2013 a Rapid representative in each branch assisting employees.<\/li>\n<li>Comprehensive and complex data migration.<\/li>\n<\/ol>\n<p>Thanks to the early preparation from both our side and the client&#8217;s, the go-live was smooth, and the few issues that arose were addressed quickly and to the client\u2019s satisfaction.<\/p>\n<p>The project was overseen by the client\u2019s Tel Aviv branch manager, Ms. Galit Sti, and the network&#8217;s financial manager, Mr. Eliezer Kalush.<\/p>\n<p>The initial pilot at the Be&#8217;er Sheva branch, which began in January 2010, was overseen by the branch manager, Mr. Itai Hadad.<\/p>\n<p>The IT infrastructure for this project was handled by Excellent Company, Mr. Viktor Gorshomov, and Mr. Gil Oriel.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The switch to a single integrated system saved the need for problematic interfaces and allowed for uniform and easy-to-maintain databases.<\/p>\n","protected":false},"author":1,"featured_media":3110,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_canonical":"","footnotes":""},"categories":[9],"tags":[],"class_list":["post-3586","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Clinic Digital Transformation \u2013 Dr. Levinger Case Study<\/title>\n<meta name=\"description\" content=\"Discover how Dr. Levinger modernized his clinic with RapidOne. 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