{"id":3432,"date":"2025-01-05T12:10:52","date_gmt":"2025-01-05T10:10:52","guid":{"rendered":"https:\/\/www.rapid-image.com\/fqa\/"},"modified":"2025-06-24T16:38:26","modified_gmt":"2025-06-24T13:38:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.rapid-image.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently askesd questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What types of businesses is the software suitable for? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Rapid software is designed for managing businesses primarily in the medical and therapeutic fields \u2013 software for managing clinics, medical centers, and practices of all types and sizes. Dentistry, aesthetics, cosmetology, physiotherapy, hydrotherapy, ophthalmology, psychology, psychiatry, sports medicine, child development, women’s health, surrogacy, dietitians, gastroenterology, geriatrics, chiropractic, spa, hair transplants, complementary medicine, and more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What are the main tools available in the software? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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RapidOne offers a variety of tools for complete management of the clinic or medical center, including advanced calendar management, lead and sales management, a smart CRM system, digital forms, financial management and invoice generation, document and image archiving, appointment scheduling system, treatment plans and price quotes, a course module, and more. All solutions are integrated into one smart system that enables organized, efficient, and time-saving work.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is it possible to manage multiple branches and companies in the software? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, the system supports managing a network of clinics or multiple branches under a single account, with the option for individual settings for each branch. Users can be set to operate across all branches, manage different pricing lists, receive unified or segmented reports for each branch separately, and synchronize data so that information is always available and up to date.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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I currently have clinic management software, can the data be transferred? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Absolutely! We offer professional data migration services from all existing management software on the market. We perform an organized import of customer data, appointments, documents, treatment history, and additional information, so you can continue working seamlessly without any data loss.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a backup for the software data? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, all data is stored in a secure cloud with automatic backups and load management, so there is no risk of data loss. The system runs on the advanced Google Cloud infrastructure, ensuring stability, security, and access from anywhere.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can leads be imported into the software? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, leads can be imported from any external source such as digital campaigns, websites, or existing lists. After import, leads can be managed directly within the system, tracked by status, and connected to automations for sales and service management.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the advantage of software that includes lead and sales management along with clinic customer management? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The integration of lead management, sales, and service in one system creates a seamless workflow \u2013 from the moment a customer shows interest to managing appointments, payments, and follow-up. This way, all information is available and synchronized in one place, without the need to use multiple systems or waste time on duplicate management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can patients be allowed to schedule appointments independently? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, RapidOne includes an advanced appointment scheduling system that allows patients to book appointments themselves through a client portal or a dedicated link. It is possible to define which services are available for self-booking, set cancellation policies, collect prepayments, and even send automatic reminders to reduce no-show rates.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently askesd questions What types of businesses is the software suitable for? Rapid software is designed for managing businesses primarily in the medical and therapeutic fields \u2013 software for managing clinics, medical centers, and practices of all types and sizes. Dentistry, aesthetics, cosmetology, physiotherapy, hydrotherapy, ophthalmology, psychology, psychiatry, sports medicine, child development, women\u2019s health, surrogacy, […]<\/p>\n","protected":false},"author":1,"featured_media":4728,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_focuskw":"Clinic Software","_yoast_wpseo_title":"Clinic Software Questions \u2013 Rapid Image FAQ","_yoast_wpseo_metadesc":"Clinic software questions \u2013 Find clear answers about features, setup, support, and pricing for Rapid Image\u2019s digital tools for clinics and professionals.","_yoast_wpseo_canonical":"","footnotes":""},"class_list":["post-3432","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nClinic Software Questions \u2013 Rapid Image FAQ<\/title>\n<meta name=\"description\" content=\"Clinic software questions \u2013 Find clear answers about features, setup, support, and pricing for Rapid 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