{"id":3364,"date":"2025-03-22T10:29:10","date_gmt":"2025-03-22T08:29:10","guid":{"rendered":"https:\/\/www.rapid-image.com\/telephone-switchboard\/"},"modified":"2025-06-24T17:51:22","modified_gmt":"2025-06-24T14:51:22","slug":"telephone-switchboard","status":"publish","type":"page","link":"https:\/\/www.rapid-image.com\/en\/telephone-switchboard\/","title":{"rendered":"Tools – Telephone Switchboard"},"content":{"rendered":"\t\t
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Cloud PBX<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A cloud based telephony system that is installed quickly, easy to operate, with a powerful management interface that provides full information and seamless integration with the RapidOne cloud management software.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Easy to install with simple integration into the organization<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A phone system solution that allows immediate deployment across multiple sites, including field employees. Most types of existing phones in the business can be connected to the system without increasing expenses.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Easy to install with simple integration into the organization<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With an easy-to-use interface for smartphones or tablets, you can track sales performance and service quality. Real-time monitoring and reports help identify issues, such as unanswered calls or service problems, and calculate return on investment.\n\n\n\n\n\n\n\n\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Easy to install with simple integration into the organization<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A PBX solution that allows immediate deployment across multiple sites, including field employees. Most existing business phones can be connected to the PBX without additional costs.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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<\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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System Features<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Identified Call <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Caller ID for each regular\/IP extension displays the caller’s phone number on the extension screen.
Handling calls based on identification, including blocking.
Flexible sending of extension number identification.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Conference Calls <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Turn a call into a conference call by hosting up to five people on the same active call.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Abandoned Calls <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Control and reports, including automatic lead creation in the CRM for missed calls.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Working Hours <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Define customized schedules to specify exactly when each of your numbers is available to receive calls.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Voicemail <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Record, upload, or write the script for a personalized message to greet callers when you’re unavailable.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Direct calls to the right team members every time by customizing distribution and ringing rules.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Interactive Voice Response (IVR) <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Setting up a smart directory that automatically directs callers to the right team on their first attempt.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Assign each team member a customized three-digit extension number that colleagues can quickly dial.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Block spam and bot numbers so you can focus more on the important calls for your business. “Blacklist” for outgoing calls is a dedicated tool for call centers that prevents the center from dialing targets who have requested not to receive calls.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Find all your numbers and users in one place, even if they are spread across the globe.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Based on time and the number of dial attempts to target numbers (20*).<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Phone IP <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The system can be connected to a wide range of phones from different manufacturers via the SIP protocol, including WiFi phones.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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A system that checks if the caller is human to prevent calls from dialers.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Includes full settings, call recordings, and voicemail on a private\/public cloud.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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CID Routing <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Caller routing based on ID number, providing immediate access to company departments, including the option for ODBC integration.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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High Vol. IVR <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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IVR system with 100 to 1,000 speech channels to handle choices\/campaigns, high availability routing system based on alternative infrastructure (landline\/cellular) in case of service provider failure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Call Center Features<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Real-time changes <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Change <\/span>system <\/span>settings <\/span>at <\/span>any <\/span>time, <\/span>including <\/span>adding <\/span>new <\/span>numbers <\/span>or <\/span>users <\/span>with <\/span>a <\/span>single <\/span>click.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Give <\/span>incoming <\/span>callers <\/span>the <\/span>option <\/span>to <\/span>stay <\/span>on <\/span>hold <\/span>until <\/span>one <\/span>of <\/span>your <\/span>team <\/span>members <\/span>is <\/span>available <\/span>to <\/span>answer.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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On-hold music <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Play <\/span>hold <\/span>music <\/span>and\/<\/span>or <\/span>jingles <\/span>based <\/span>on <\/span>the <\/span>number (<\/span>extension) <\/span>dialed. <\/span>Audio <\/span>files <\/span>can <\/span>be <\/span>saved <\/span>in <\/span>the <\/span>system <\/span>and <\/span>played <\/span>according <\/span>to <\/span>the <\/span>time <\/span>of <\/span>day <\/span>or <\/span>specific <\/span>days <\/span>and <\/span>holidays.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Route <\/span>calls <\/span>to <\/span>teams <\/span>classified <\/span>by <\/span>location, <\/span>language, <\/span>skill, <\/span>or <\/span>any <\/span>other <\/span>attribute <\/span>you <\/span>choose.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Parallel calls <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Put <\/span>your <\/span>current <\/span>call <\/span>on <\/span>hold <\/span>and <\/span>simultaneously <\/span>start <\/span>a <\/span>separate <\/span>call <\/span>with <\/span>a <\/span>third <\/span>party.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Unlimited parallel calls <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Receive <\/span>or <\/span>initiate <\/span>as <\/span>many <\/span>calls <\/span>as <\/span>you <\/span>want, <\/span>simultaneously <\/span>on <\/span>the <\/span>same <\/span>phone <\/span>number.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Call back service <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Give <\/span>callers <\/span>the <\/span>option <\/span>to <\/span>save <\/span>their <\/span>waiting <\/span>time <\/span>in <\/span>the <\/span>queue <\/span>and <\/span>receive <\/span>your <\/span>callback <\/span>at <\/span>a <\/span>later <\/span>time.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Time-based routing <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Set <\/span>up <\/span>specific <\/span>teams <\/span>and\/<\/span>or <\/span>working <\/span>hours <\/span>to <\/span>ensure <\/span>that <\/span>calls <\/span>are <\/span>routed <\/span>only <\/span>to <\/span>available <\/span>employees.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Skill-based routing <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Route <\/span>calls <\/span>to <\/span>team <\/span>members <\/span>classified <\/span>by <\/span>shared <\/span>skills.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Call recordings <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Review call recordings to assist in verifying details, monitor quality, and train new agents.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Analytics<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Call center analysis <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Track <\/span>the <\/span>dashboard <\/span>of <\/span>key <\/span>performance <\/span>indicators, <\/span>such <\/span>as: <\/span>wait <\/span>time, <\/span>unanswered <\/span>call <\/span>rate, <\/span>call <\/span>volume, <\/span>and <\/span>more.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Real-time updates <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Gain <\/span>real-<\/span>time <\/span>insights <\/span>into <\/span>team <\/span>activity, <\/span>so <\/span>you <\/span>can <\/span>allocate <\/span>resources <\/span>and <\/span>optimize <\/span>productivity.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Call monitoring <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Accelerate <\/span>employee <\/span>training <\/span>and <\/span>enhance <\/span>quality <\/span>control <\/span>by <\/span>listening <\/span>to <\/span>calls <\/span>in <\/span>real-<\/span>time.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Whisper call <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Speak <\/span>quietly <\/span>with <\/span>a <\/span>team <\/span>member <\/span>while <\/span>they <\/span>are <\/span>on <\/span>an <\/span>active <\/span>call, <\/span>so <\/span>you <\/span>can <\/span>provide <\/span>real-<\/span>time <\/span>advice.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Call logging <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Display <\/span>reports <\/span>on <\/span>all <\/span>incoming <\/span>and <\/span>outgoing <\/span>calls <\/span>in <\/span>both <\/span>records <\/span>and <\/span>graphical <\/span>format, <\/span>including <\/span>export <\/span>to <\/span>Excel.<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Real-time abandonment report <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Automatic notification to the system administrator about an abandoned call in the system (IVR, queue, or ring group).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\"\u05d0\u05e1\u05d5\u05ea\u05d0\"<\/figure><\/div>
\"\u05e0\u05d5\u05e2\u05dd<\/figure><\/div>
\"\u05e1\u05e4\u05d5\u05e8\u05d8\u05e0\u05d0<\/figure><\/div>
\"\u05d1\u05e8\u05d6\u05d9\u05dc\u05d9<\/figure><\/div>
\"\u05d4\u05de\u05e8\u05db\u05d6<\/figure><\/div>
\"\u05d1\u05d9\u05ea<\/figure><\/div>
\"\u05e2\u05d5\u05dc\u05dd<\/figure><\/div>
\"\u05e2\u05d9\u05df<\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Information about the process of transitioning to a PBX system<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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To <\/span>simplify <\/span>and <\/span>expedite <\/span>the <\/span>transition <\/span>process <\/span>to <\/span>a <\/span>PBX <\/span>system, <\/span>it <\/span>is <\/span>important <\/span>to <\/span>read <\/span>the <\/span>following <\/span>information:<\/span><\/p>

1. <\/span>To <\/span>receive <\/span>an <\/span>accurate <\/span>price <\/span>quote <\/span>for <\/span>your <\/span>needs, <\/span>you <\/span>must <\/span>complete <\/span>an <\/span>online <\/span>survey <\/span>sent <\/span>by <\/span>a <\/span>Rapid <\/span>sales <\/span>representative <\/span>and <\/span>additionally <\/span>send <\/span>us <\/span>the <\/span>latest <\/span>invoice <\/span>from <\/span>your <\/span>current <\/span>provider, <\/span>showing <\/span>that <\/span>you <\/span>are <\/span>the <\/span>line <\/span>owner. <\/span>Without <\/span>this, <\/span>lines <\/span>cannot <\/span>be <\/span>ported.<\/span><\/p>

2. <\/span>If <\/span>you <\/span>have <\/span>phones, <\/span>we <\/span>will <\/span>need <\/span>to <\/span>verify <\/span>that <\/span>they <\/span>are <\/span>compatible <\/span>with <\/span>the <\/span>cloud <\/span>PBX <\/span>system. <\/span>If <\/span>they <\/span>are <\/span>compatible, <\/span>programming <\/span>will <\/span>be <\/span>required <\/span>for <\/span>each <\/span>device. <\/span>If <\/span>not, <\/span>or <\/span>if <\/span>additional <\/span>devices <\/span>are <\/span>needed, <\/span>you <\/span>are <\/span>welcome <\/span>to <\/span>check <\/span>our <\/span>device <\/span>catalog <\/span>here.<\/span><\/p>

3. <\/span>Have <\/span>you <\/span>placed <\/span>an <\/span>order <\/span>for <\/span>the <\/span>PBX? <\/span>Great! <\/span>To <\/span>activate <\/span>it, <\/span>we <\/span>will <\/span>need <\/span>two <\/span>fully <\/span>completed <\/span>and <\/span>signed <\/span>documents <\/span>from <\/span>you: <\/span>PBX <\/span>porting <\/span>form <\/span>and <\/span>ownership <\/span>transfer <\/span>form.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tPBX porting form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tTEAMS for supporting Devices<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The best software company in Israel, without a doubt. A dedicated, available, and professional team with a true understanding of the client's needs, full of wisdom, intelligence, and most importantly, heart.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ben Or<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t

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Excellent software \u2013 very user-friendly both for managing calendars and for handling forms and patient tracking.\nIn addition, I must mention that the technical support is amazing \u2013 there is a quick response to all questions, and they always provide solutions.\nHighly recommended!<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Dr. Gal Michaeli-Geller<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t

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In the past decade, Rapid has been by my side every step of the way in my professional development. It is a very comprehensive software that provides me with all the tools I need to manage my clinic, from a lead management module, telephony, before-and-after image display, medical record management, business statistics, and of course, unified billing.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Dr. Shein<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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RapidOne is a cloud-based software that outperforms its competitors in many aspects (based on my experience).\nThe software provides an excellent solution for almost everything a business needs: CRM for lead management, an excellent calendar for appointment scheduling, and of course, accounting management.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Michal Levin\n
\nManager in the healthcare field<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t

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This is currently the most advanced software in Israel in Hebrew for managing a doctor's office.\nI switched to using the RapidOne system three years ago. The transition was relatively smooth and simple. I received a lot of support from the company both during the transition to the software and in the years that followed.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Eran Bar Meir<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t

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After reviewing several software options that we realized couldn\u2019t meet all of our needs, we found Rapid.\nWe are now, thank God, using Rapid for several businesses.\nIt\u2019s an excellent software that meets almost every requirement for our business\u2014both for the practitioners and for office services, accounting, and more. Unlike other software we've seen, which are focused on a single business type (such as for practitioners only), Rapid is versatile and suitable for both practitioners and office management at the same time.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Oshrat Eldary<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t

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I would like to praise the professional and excellent work of the technical support team at Rapid, and especially the dedicated care and incredibly friendly attitude of the company employee, Slava.\n\nBeyond his unwavering professionalism, Slava brings patience, attentiveness, creative thinking, care, a genuine desire to help, and a big heart.\nThank you and much appreciation for a wonderful service experience.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Eti Raz
Manager at \"Harmony Center\"<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t

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We are a private clinic that recently joined as a new client of RapidOne and would like to praise the excellent and efficient software, as well as the polite and fast service provided by the customer service, sales, and support departments who assisted us during the implementation and adaptation process.\nThe training on the software was professional and patient.\nThank you \u2764\ufe0f<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Dr. Dayan Yosef<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Cloud PBX A cloud based telephony system that is installed quickly, easy to operate, with a powerful management interface that provides full information and seamless integration with the RapidOne cloud management software.   Easy to install with simple integration into the organization A phone system solution that allows immediate deployment across multiple sites, including field […]<\/p>\n","protected":false},"author":1,"featured_media":3038,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_focuskw":"Telephone Switchboard","_yoast_wpseo_title":"Telephone Switchboard \u2013 Smart Call Management for Clinics","_yoast_wpseo_metadesc":"Telephone switchboard \u2013 Route, record, and manage clinic calls efficiently with integrated tools that improve response time and patient 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